Shipping Policy

Thank you for shopping with us. Below is our standard shipping policy covering processing time, delivery terms, shipping fees, customs responsibilities, and package handling rules for all orders.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Processing time does not include weekends, public holidays, or seasonal peak periods. Orders placed during holidays or sales events may experience slight delays.

Please ensure your shipping address is accurate and complete before checkout. No address modifications can be made once the order is processed or shipped.

2. Shipping Methods & Delivery Time

We provide standard international shipping services to most countries and regions worldwide.

Standard Shipping: Estimated delivery takes 7–15 business days, depending on international logistics and local customs clearance.
Remote Areas: Some remote regions may require 15–25 business days for delivery.

Delivery time is an estimated reference only, not a guaranteed deadline, due to uncontrollable factors such as customs inspection, weather conditions, and logistics delays.

3. Shipping Fees & Free Shipping Rules

Shipping fees are automatically calculated based on your destination country, order weight, and package size at checkout.

Free shipping service is available for orders that meet our minimum spending threshold. The specific free shipping amount will be displayed on the checkout page in real time.

4. Tracking Information

Once your order is shipped, you will receive a shipping confirmation with an official tracking number. Tracking information may take24–48 hours to update on the logistics system. You can track your package status through the tracking link provided.

5. Customs Duties & Taxes

All international shipments may be subject to local import duties, taxes, or customs clearance fees charged by your local customs department. These fees are the customer’s responsibility and are not included in our product prices or shipping fees.

We do not cover any customs duties, tax fees, or return shipping costs caused by customs inspection.

6. Shipping Restrictions

We reserve the right to suspend shipping services to high-risk, restricted, or sanctioned regions due to logistics and policy limitations.

We do not support delivery to PO boxes or military addresses to avoid package loss or delivery failure.

7. Lost, Stolen or Damaged Packages

All packages are fully inspected before shipment. If your package is lost, stolen, or arrives damaged upon delivery, please submit a service request through your order page within 7 days after delivery with relevant photos or videos. We will verify and provide solutions such as reshipment or compensation according to the actual situation.

8. Undeliverable & Returned Packages

Packages returned due to incorrect address, customer refusal to pay customs fees, or unsuccessful delivery will be handled according to logistics rules. Secondary shipping fees will be charged for re-delivery requests.